| A | B |
| Attachment Notation | A special notation at the end of a memo or letter that indicates that an item(s) is attached to the letter or memo. |
| Block Style | A keying style for a letter or memo in which all the text is aligned at the left margin. |
| Body | The main text of a personal letter, business letter, memo, email, or report. |
| Business Letter | A letter sent from one business or organization to another or to an individual. |
| Complimentary Close | Ending of the letter. Example: Sincerely yours, |
| Copy Notation | Use a lowercase (c) followed by the name of the person(s) to receive a copy. |
| Double Space | Pressing the enter key twice (2) leaving one blank line. |
| Enclosure Notation | A special notation at the end of a letter indicating that an item(s) is included with the letter. |
| Handwritten Signature | Author’s handwritten/signed name. Placed on the printed copy of the letter. |
| Keyed Name | The author’s keyed name in the closing of the letter. |
| Letter Address/Inside Address | The address of the receiver of the letter. |
| Letterhead | Is stationery that is used instead of the return address in a business letter and consists of the business’ name, address, phone/fax/email, and logo. |
| Mixed Punctuation | A colon or comma is keyed in the salutation and a comma is in the complimentary close. |
| Open Punctuation | There is not a colon keyed in the salutation and there is not a comma in the complimentary close. |
| Personal-Business Letter | A letter written by an individual to deal with business of a personal nature. |
| Return Address | The address of the sender of the letter and consists of a line for the street address and one for the city, state, and ZIP code. |
| Salutation | The greeting of a letter that is keyed a double space below the letter address. |
| Single Space | Pressing the enter key one (1) time leaving no blank lines. |
| Typist Initials | Used when someone other than the author keys the letter and is keyed at the left margin, a double space below the writer’s name. |