| A | B |
| Informal influence | Power resulting frm the personal characteristics of a leader rather than the formal structure of an organization. |
| Leadership | The ability to motivate individuals and groups to accomplish important goals. |
| Management | The process of accomplishing the goals of an organization through the effective use of people and other resources. |
| Management Style | The way a manager works with and involves employees. |
| Organizing | Identifying and arranging the work and resources needed to achieve the goals that have been set. |
| Planning | Analyzing information, setting goals, and making decisions about what needs to be done. |
| staffing | All the activities involved in obtaining, preparing, and compensating the employees of a business. |
| Profit or Loss | Money available after all costs and expenses have been paid. |
| Owner's Equity | the value of the business after liabilities are subtracted from assets; the value of the owner's investment in the business. |
| Due Care | refers to the effort made by an ordinarily prudent or reasonable party to avoid harm to another, taking the circumstances into account. |