| A | B |
| professional | credentials obtained through training and education |
| attitude | the part of ourselves we display to the world |
| work ethic | attitude toward your work |
| punctuality | being on time or a little early |
| accountability | accepting responsibility for your actions |
| Conscientious | taking assignments seriously and following directions carefully |
| courtesy | treating patients, residents and coworkers with respect |
| honesty | truthfulness |
| cooperativeness | working as part of a team |
| empathy | try to imagine what it is like to be in another person's position |
| personal hygiene | cleanliness |
| resume | brief document giving a prospective employer general information about you, your education and work experience |
| reference list | list of 3 or 4 people willing to talk to a prospective employer about your abilities |
| HR | human resource department |
| interview | chance for a potential employer to meet you personally and learn more about you and for you to learn more about the employer |
| 2 weeks notice | the amount of time needed for you to give before leaving a job |
| resident rights | dignified existence, free from abuse or neglect, privacy, make decisions |
| decision-making capacity | ability to make a thoughtful decision understanding risks and benefits |
| advance directives | document allows a person to make her wishes regarding health care known |
| health care agent | someone responsible for making decisions on a person's behalf |
| living will | allows a person to give instructions about wat medical treatment he would or would not want done to save his life |
| laws | rules made by local, state, or federal government |
| civil laws | laws concerned with relationships between individuals |
| criminal laws | concerned with the relationship between the individual and society as a whole |
| litigation | lawsuit or legal action |
| liability | responsibility of an individual to act within the rules of the law |
| negligent | failing to do what a "careful and reasonable" person would do |
| libel | writing untrue statements that hurt another person's reputation |
| slander | oral statements that hurt another person's reputation |
| assault | threatening or attempting to touch a person without their consent |
| battery | touching a person without their consent |
| informed consent | person has been informed of the need for a procedure or treatment and has given her permission |
| false imprisonment | confining a person against his or her will |
| invasion of privacy | violating another person's right to keep certain information away from the examination of others |
| confidentiality | keeping personal information someone shares with you to yourself |
| HIPAA | federal privacy regulation that helps to keep a person's protected health information private and secure |
| larceny | stealing |
| abuse | deliberate infliction of injury on another |
| vulnerable adults | anyone over the age of 18 with a physical, mental, illness or disability |
| neglect | failing to provide care to a dependent person's basic needs |
| abandonment | withdrawing help from a person when that is your responsibility |
| financial abuse | misusing or stealing another person's money or property |
| elder abuse | abuse of an older person |
| nonmaleficence | avoiding harming those in your care; using kindness and gentleness when providing care |
| value | belief or principle |