| A | B |
|---|
| Accounts receivable ratio | outstanding accounts receivable divided by the average monthly gross income for the past 12 months |
| collection ratio | gross income divided by the amount that could have been collected less disallowances |
| Fair Debt Collection Practice Act | 1977 federal law that outlines collection practices |
| probate court | court that administers estates and validates wills |
| statute of limitations | statute that defines the period in which legal action can take place |
| Truth-in-Lending Act | also known as the Consumer Credit Protection Act of 1968; an act requiring providers of installment credit to state the charges in writing and to express the interest as an annual rate |
