| A | B |
|---|
| Grace Hopper | invented COBOL programming language |
| technical training | teaching individuals how to use computer systems |
| quality assurance testers | part of the software development team that also includes software engineers, programmers, and multimedia developers |
| project manager | person responsible of ensuring that the many pieces of application development come together on time and within budget |
| Microsoft | one of the biggest players in the applciations certificate arena |
| carpal tunnel syndrome | when the sheathe around the nerves that run into the hand becomes inflamed |
| 50% | percentage of U.S. workers with jobs that could be done at least partly from a distance |
| software | computer science curriculum focuses on the art and science of creating this |
| Novell | company largely responsible for making industry certificate programs popular |
| MCP | certification that states an individual is qualified to develop applications using Microsoft software |
| hardware design | one of four main categories of IT career opportunities |
| application development | using commercial software to develop a system for a specific organization |
| quality assurance | part of software development |
| technical sales | job which would generally pay the most |
| technical support | requires both technical expertise and the ability to work with customers |
| quality assurance | testing process that a software product is put through before being released |
| software engineers | people who write a new Windows operating system for Microsoft would be considered this |
| Computer Engineering | degree that would best fit someone who wanted to get into the field of computer hardware design |
| technician | entry-level technical job that many people start out with |
| Computer Information Systems | degree program that is a study of the application of computers to the business environment |
| MOUS | certificate easiest for beginners to get |
| systems analyst | senior-level job that requires deep technical knowledge |
| multimedia development | creating digital movies would be considered in the realm of this job |
| corporate culture | factor of company philosophy that alters the nature of a person's job while working there |
| technical writer | writes user manuals, training materials, and textbooks for hardware and software products |
| telecommuting | working via computer from home or while traveling |
| telework | same as telecommuting |
| technical servicing | installation and maintenance of hardware and software |
| rapid response time | database administrators must ensure that the database provides this |
| hardware design | computer engineering focuses on this |
| certificate | verifies that a technical person has a certain level of skill with a particular computer system |
| computer programmers | people who create new software |
| Web master | person who is in chart of all changes to an organization's Web site |
| Web site administrator | same as a Web master |
