| A | B |
|---|
| business ethics | Rules of conduct that guide actions in the marketplace |
| materialism | The importance people attach to worldly possessions |
| private response | When consumers are unhappy with a product, they may boycott the product and/or store and express dissatisfaction to friends |
| third-party response | When consumers are unhappy with a product, they may file a complaint in the form of legal action, Better Business Bureau complaint |
| corrective advertising | When a company must inform consumers that its previous advertising messages were wrong or misleading |
| social marketing | marketing techniques that are used to encourage positive behaviors or discourage negative behaviors |
| phishing | when someone asks you in an email to transfer funds to a bank on the other side of the world for instance is this type of scam |
| greenwashing | When companies make false claims about how environmentally friendly their products |
| Consumer addiction | a physiological or psychological dependency on products or services |
| Foreign Corruption Practices Act | act makes it illegal for American executives to bribe foreigners to gain business |
| curation | The process of THIS can refer to: Art, Travel, & Food products |
| Safety | ) Ralph Nader's book, Unsafe at Any Speed, was published in part to enforce the consumer's right to THIS |
| Federal Cigarette Labeling and Advertising | THIS act requires cigarette packages to carry warning labels |
| corporate social responsibility | when a company does something like buy a pair give a pair it is incorporating THIS |
| market access | The ability to find and purchase goods |
| Limited | Market acess can be THIS by disabilities, media literacy & food desert |
| cyberbullying | An example of THIS is being called "names" online |
| phantom vibration syndrome | reaching for one's cell phone, thinking that it is vibrating, even when it is not |
| Anxiety | associated with compulsive consumption |
| shrinkage | Cash losses due to shoplifting and employee theft |
| anticonsumption | When people deface products |
