| A | B |
|---|
| empathy | identify and understand another person's feelings, situation, and motives. |
| honesty | truthfulness and integrity |
| dependability | be prompt in reporting to work, maintain a good atttendance record |
| willingness to learn | willing to learn and adapt to changes |
| patience | tolerant and understanding |
| acceptance of criticism | willing to take criticism and learn from it |
| enthusiasm | enjoy your work and display a positive attitude |
| self-motivation | ability to begin or follow though with a talk |
| tact | having the ability to say or do the kindest or most fitting thing in a difficult situation |
| competence | qualified and capable of performing a task |
| responsibility | willing to be held accountable for your actions |
| discretion | using good judgement in what is said or done, ensuring confidentiality when needed |
| team player | learning to work well with others doing his or her own part to make things function |
