| A | B |
|---|
| group | people who communicate over time |
| team | 2 or more people with a specific task |
| procedural statement | statements that give direction |
| informal structure | groups that do not follow a specific set of rules |
| formal structure | highly organized groups practice this structure |
| prescribed norm | norms taught to group members |
| emergent norm | standards that evolve over time |
| group norms | specific rules for behavior |
| questioning | asking about the source of the information, relevance, etc |
| supporting | positive encouragement |
| contradicting | disagreement between ideas |
| evaluating | making judgements |
| clique | members tend to associate with each other and avoid others |
| group role | pattern of communication; characterizes one's place in the group |
| expert | know a great deal about a subject |
| tension relievers | keep things from getting too serious or boring |
| moderators | ask procedural statements |
| challengers | argue and debate ideas rather than accept them |
