| A | B |
| Achievement | 1. Things you have done in a work environment or situation which have been very successful |
| Certificate | A printed document with details of exams you have passed and/or your qualifications |
| Personal Qualities | Good things about you that are valued by employers |
| Prospective Employer | Someone you may work for in the future |
| Punctual | Being consistently on time |
| Reference | Written confirmation of your education, work history, personal qualities and abilities by someone who knows you well |
| Referee | Person who writes the reference |
| Resign | to leave your job voluntarily |
| Resumé | a brief account of a person’s education, qualifications, and previous experience, typically sent with a job application. |
| Qualification | a quality or accomplishment that makes someone suitable for a particular job or activity. |