| A | B |
|---|
| XAA CI | RPD: NOT OBTAINED // MRD STATED // CH HU// TT CH // CHANNEL DIALER//CP-4047347258 (ACTION ENTRY) |
| CALLED MOBILE / TT CH / MRD STATED / REVIEW SOA, CH AGREED TO PAY AMOUNT DUE OF $225 DATED TOMORROW 1009 ONLINE / CH DOESNT WANT TO POST DATE THE PAYMENT AND SD SHE WILL DO IT ON HER OWN THEN HUNG UP / CHANNEL:DIALER-MOBILE: 4047347258 (ACTION ENTRY) | XAA CJ0002250611 |
| XAA CO | TT 3RD PARTY/STATED MRD/AFTER STATING MRD 3RD PARTY HUNG UP/CHANNEL:DIALER-MOBILE: 4047347258(ACTION ENTRY) |
| IOK/RPD:FAMILY EMERGENCY/PMT:$200.00,10/08/19,CC,CONF#94632863/TT CH/ CALLED IN/ MRD/ CH WANTED TO PAY $100 TO PAY OFF ACCT EVENTUALLY/ ADV ABT IC AND LF'S/ CANNOT PAY OOT/ SET EXP/ CH SAID WILL CALLBACK SOON TO DO MORE PYMNTS/ EP VRFD BY MGR; OA0/ CHANNEL INBOUND ANI# 4042421652(WORK DATE) | 10-13 |
| XAA HN | CALLED HOME# NO ANSWER / CHANNEL: DIALER-HOME: 7185245419(ACTION ENTRY) |
| CALLED CELL# LEFT MESSAGE ON ANSWERING MACHINE / CHANNEL: DIALER-CELL: 2282650295(ACTION ENTRY) | XAA CM |
| ON 10.08 YOU TT CH/RPD:NA/MRD MMDC STATED/CH ALREADY SET-UP PAYMENT FOR $25.00 1005 CHECK/PAYMENT NOT POSTED YET/LEFT EGS CB#/CH HU/CHANNEL:DIALER-MOBILE:4436048138(WORKDATE) | 10-12 |
| CALLED BUSINESS/ MRD STATED / TT 3P SAID CH IS NOT THERE / BTTC NOT GIVEN / NO OTHER NUMBER /NO MESSAGE LEFT WITH THE THIRD PARTY/CHANNEL:DIALER-BUSINESS:9362693214(ACTION ENTRY) | XAA BO |
| XAA CP0001810513 | IOK/RPD: MEDICAL ISSUE/TT CH/MRD MMDC STATED/CH IS CURRECTLY IN THE HOSPITAL/ AGREED TO PAY FOR THE AMT DUE FOR $181 DATED ON 0513/ CH CANT PROVIDE BANK INFOS/ ASKED FOR A CALLBACK ON 0508 WEDS TO PROCESS THE PAYMENT. 5PM EST/ VERIFIED INFOS/ PTP/CHANNEL:DIALER:MOBILE:9547084993(ACTION ENTRY) |
| DIALED MOB MESSAGE LEFT ON ANSWERING MACHINE/CHANNEL:DIALER-MOBILE: 8176575478(ACTION ENTRY) | XAA CM |
| XAA HL | CALLED HOME#/MRD STATED/TT TP/WHEN VERFYING CH NAME TP SAID CH WAS IN THE HOSPITAL AND CANT TALK/ NO BTTC PROVIDED/LEFT CALLBACK NUMBER/ CHANNEL-DIALER- HOME: 2107329409(ACTION ENTRY) |
| XAA OG0001000612 | IOK/RP , D:FAMILY EMERGENCY/PMT:$100.00,06/12/19,CC,CONF#94632863/TT CH/ CALLED IN/ MRD/ CH WANTED TO PAY $100 TO PAY OFF ACCT EVENTUALLY/ ADV ABT IC AND LF'S/ CANNOT PAY OOT/ SET EXP/ CH SAID WILL CALLBACK SOON TO DO MORE PYMNTS/ EP VRFD BY MGR; OA0/ CHANNEL INBOUND ANI# 4042421652(ACTION ENTRY) |
| 06-16 | TT CH |MRD STATED|RPD:UNEMPLOYED|OFFER AMT DUE|CN'T MKE IT|OFFER TO PAY $79 ON 0615 CH AGREED HOWEVER REFUSED TO PROVIDE DC INFO|HU WHILE NEGO|(WORKDATE) |
| XAA HI | RPD: DIDN'T RECEIVE STATEMENT | TT SPS | MRD STATED | ADV STATUS OF THE ACCT | CLAIMS THEY DIDN'T RECEIVE A STATEMENT THAT'S WHY THEY'RE UNABLE TO MAKE PMTS | SPS REQUESTED FOR THE BILLS TO BE SENT TO THEIR HOME ADDRESS ; ADV THAT WE NEED TO SPEAK WITH CH DIRECTLY WITH REGARDS TO UPDATING OF ADDRESS | SPS SD JUST SNEND HER A BILL AND SHE'LL SEND THE PMT |CHANNEL: DIALER - HOME: 2815592684(ACTION ENTRY) |
| 06-18 | 061219 you CALLED MOBILE / TT CH / MRD STATED / WHILE REVIEWING ACCOUNT, CH SD SHE IS DRIVING RIGHT NOW AND CANNOT TALK ANY LONGER / CH ASK FOR A CALLBACK TOMORROW 0613 SAME TIME 3:15EST TO FURTHER ASSIST HER CHANNEL:DIALER-MOBILE: 9092381075(WORKDATE) |
