| A | B |
| CHD | late fees ASSESSED EVERY MONTH |
| returned check | CPH |
| detailed list of purchases | CSS |
| interest charges & total amount of purchase every cycle | CHD |
| CPH | Late fee adjustment TRANSACTION CODE |
| successful payment transactions | CPH |
| CSS | TOLL FREE NUMBER OF THE INSURANCE COMPANY |
| CIS | default note view that displays permanent/priority notes first |
| XZ1 | AMOUNT DUE |
| NM EP | VIEW MOBILE NUMBER |
| NM NA | UPDATE ADDRESS |
| XMA | enter notes manually |
| NM CSR | YEAR OF BIRTH |
| NM CS | manual route & where to change the hold code |