| A | B |
|---|
| The essentials of professional appearance are | good health, good grooming, appropriate dress |
| how does one demonstrate responsibiity | arriving on time, volunteering to help showing initiative |
| What is the purpose of the ADAA | advance the careers of dental assisting, to promote the dental assisting profession, to enhance the delivery of quality health care |
| what credential is issued by the DANB | certified dental assistant |
| What is considered confidential information in the dental office | everything that is said and done in the dental office |
| HIPAA regulations are designed to protect the patient | healthcare information |
| who would not be considered a member of the dental healthcare team | dental supply person |
| What is the minimal length of education for an ADA accredited dental assisting program | 1 academic years |
| what is the minimal length of education for hygiene licensure | 2 academic years |
| What is the minimal length for an ADA dental lab tech | 2 academic years |
| what must a lab tech have in hand before he or she can perform and deliver an indirect restoration or prosthesis | prescription from the dentist |
| The specialty of promoting dental health through organized community effort is | public health |
| the speciality that deals with diseases of oral structures | oral pathology |
| speciality deals with the disease of the pulp | endodontics |
| speciality of surgery of the head and neck | oral surgery |
| specialty concerned with correction of malocclusions | orthodontics |
| speciality deals with replacement of natural teeth | prosthodontics |
| specialize in children from birth to adolescence | pediatric |
| dental asst. professional organization | ADAA |
| federal regulations ensuring privacy | HIPAA |
| when a dentist graduate he is awarded | DDS or DMD |
| DDS stands for | Doctor of Dental Surgery |
| DMD stands for | Doctor of Medical Dentistry |
| What does ethics refer | ethics refers to moral conduct/the right or wrong, |
| four basic principles of ethics | Self determination, do no harm, beneficence, regard for justice, veracity |
| difference between ethics and law | legal issues are settled by using statues and court decisions. Ethical issues are subject to individual interperetation as to the right or wrong of particular situations |
| what establishes a guide to professional behavior | the code of ethics is a profession's guide to professional behavior |
| what are the two types of statutory law | criminal and civil |
| what is an act of omission in dentistry | not doing something that should be done |
| what is an act of commission | doing something that should not have been done |
| what is expressed contract | established by written or verbal agreement |
| what is implied contract | established by actions not words |
| what is the purpose of licensure | licensure is meant to protect the public from incompetent practitioners |
| what authority does a state board of dentistry have | issue license, revoke, suspend, or deny renewal of a license |
| what is meant by reciprocity | when a state grants a license to an individual who is already licensed in another state |
| what does respondeat superior mean | that the employer is responsible for the actions of the employee |
| what is direct supervision | when the dentist is physically present in the office |
| what is indirect supervision | when the dentist is not physically present |
| what is abandonment | when a dentist discontinues treatment of the patient without proper notice |
| what are the four "Ds" necessary for a successful malpractice suit | duty, dereliction, direct cause and damages |
| what does res ipsa loquitur mean | the act speak for itself |
| what is the best defenses against a malpractice suit | prevention and communication |
| what is meant by res gestae | statements made by any person at the time of an alleged negligent act are admissable as evidence in a court of law |
| what is implied consent | demonstrated by action |
| what is written consent | a sign document |
| why should a broken appointment be noted in a patient's chart | because it could be interpreted as contributory negligence on the part of the patient |
| what is the primary purpose of reporting suspected cases of child abuse | to protect the child |
| what are mandated reporters | professionals are required by state law to report known or suspected cases of child abuse |
| ethical behavior is important to dental health care professionals because they | provide dental care to their patients |
| what is related to the concept of ethics | ethics is subject to individual interpretation |
| how is the principle of nonmalficence easily described | "do no harm" |
| who technically owns a patient's dental chart | the dentist |
| which of the following is an example of an expanded duty that may be delegated to a trained dental assisting | polishing coronal surface of teeth, placing dental amalgams, composite, and sealants in expanded duty states and the military |
| who interprets and implements state dental regulations | the state Board of Dentistry |
| what does "Silence is Golden" refer to | res gestae |
| what is it called when a dentist is negligent for not meeting the standard of care | derelict |
| What is Maslow's Hierarchy of needs | physiological, self-actualization, social, self-esteem |
| a patient right is | to be treated with adequate, appropriate, compassionate care |
| a patient right is | to be treated without discrimination based on race, religion, national orgin, age, gender, source of payment |
| nonverbal cues refers to | gestures |
| when a patient cross his or her arms | non verbal gestures shows defensiveness |
| what are barriers to communication | pre judging, not listening, preoccupation, impatience |
| what are nonverbal cues | nervousness, defensiveness, touching, openness, embrassment |
| Who is the most important person in the dental officee | the patient |
| Maslow's Hierarchy | Self-actualization, Ego, social, security, physiological |
| Dr. Carl Rogers developed | Client centered therapy |
| what is client centered therapy | accept people as genuine with their own set of values and goals |
| the special needs patient is protected by | Americians with Disabilities Act of 1990 |
| what is confidentiality | keeping the patient's healthcare information private |
| what does HIPAA stand for | Health Insurance Portability and Accountability Act |
| the letters TEAM stands for | Together, everyone accomplishes more |
| an example of internal marketing | whitening offer |
| risk management includes these major areas | highest standards of clinical excellence, gaining informed consent, maintaining accurate and complete records |
| the final step in solving an ethical dilemma is | choose a course of action |
| civil law is concerned with | relations of individuals, corporations, or other organizaitons. Examples of Civil Law= Contract law, Tort law, Administrative law |
| criminal law seeks to | punish the offender, it deals with crimes committed against society |
| tort law involves acts that bring harm to a person or damages to property this can be | intentional or unintentional |
| principle of autonomy or self determination | freedom of choice, right to privacy |
| beneficence | of benefit to the patient |
| code of ethics | voluntary standards of behavior established by a profession |
| justice | fair treatment of the patient |
| nonmaleficence | of no harm to the patient |
| veracity | truthfulness not lying to the patient, to tell the truth |
| regulatory agency | FDA, OSHA, EPA have the authority to enforce compliance |
| advisory agency | CDC, OSAP act as a resource and make recommendations |
| FDA-food and drug administration | regulate the medical and dental devices |
| OSHA | Occupational Safety and Health Adminstration is a federal regulatory agency whos mission is to ensure the safety and health of America's workers by setting and enforcing standards |
| NIOSH | National Institute for Occupational Safety and Health a federal agency that is non regulatory prevent work related illness and injuries |
| ADA | American Dental Association mandates uniformity in professional education, provides continuing education, keeps on top of new scientific research |
| CDC | Center of Disease Control - nonregulatory and issues recommendation on health and safety of the public |
| Insurance fraud is an example of | a felony criminal offense |
| A tort | wrongful act by one person=injury to another |
| A tort | awards punitive damage |
| An example of a tort | if a dentist extracts a tooth on the wrong side of the mouth as a result of not noticing the xrays were mounted wrong by the dental assistant |
| A misdemeanor | criminal law category |
| Infraction | criminal law category |
| Contract law | civil law category |
| Tort law | civil law category |
| Adminstrative law | civil law category |
| characteristics of child abuse | injuries to head and neck, apprehensive when other children cry afraid to go home |
| government agencies have a duty to disclose the following information without the patient consent suchs as | gunshot wounds, child abuse, infectious diseases |
| informed consent components are | diagnosis, prognosis, risk and outcomes of treatment |
| when enforcing a contract these elements must be present | mutual assent, consideration, two or more parties with legal capacity |
| dismissal of a patient from professional health care must include | notice of written terminaiton |
| money awarded as compensation for injury caused by breach of contract is considered | restitution damages |
| a patient of record | an individual who has been examined and diagnosed by a licensed dentist and has a diagnosed treatment plan |
| an act of commission would be | administering a lethal dose of anesthetic |
| Psychologists, Maslow and Rogers | responsible for humanism in health care |
| what is subjective fear? | aquired fear, based on feelings, attitude that developed at the suggestion of others |
| what is objective fear? | learned fear, related to the patient's experiences and his or her own memories of those experiences |
| letters sent to patients from the dental office | collection, missied appointment, and welcome |
