| A | B |
|---|
| Prompt Payment Laws | State laws that mandate a time period within which clean claims must be paid; if they are not, financial penalties are levied against the payer |
| Timely Filing | The requirement that claims must be submitted to payers within a specific number of days from the date of service |
| Payment Plan | An agreement between a patient and a practice in which the patient agrees to make regular monthly payments over a specified period of time |
| Collection Agency | An outside firm to collect on delinquent accounts |
| Uncollectible account | An account that does not respond to collection efforts and is written off the practice's expected accounts receivable |
| Write-Off | A balance that has been removed from a patient's account |
| Collection List | A tool for tracking activities that need to be completed as part of the collection process |
| Tickler | A reminder to follow up on an account |
| Collection Tracer Report | A tool for keeping track of collection letters that were sent |
