| A | B |
| Important workplace skills help you communicate or talk with all types of people. | Interpersonal skills |
| Any means of communication that can reach and influence people | Interpersonal communication |
| Amount of work you can get done during a set amount of time | Time management |
| Work place rules and expectations, personal responsibility, Minding your manners | Professionalism |
| Way of speaking, behaving, and even thinking that helps a person to be successful | Professionalism |
| Combined effort on the part of a group of people | Teamwork |
| Something you do on a regular basis and is hard to give up | Habit |
| Know how to break up work into smaller pieces , put them in order of importance | Prioritizing |
| Way you think or feel about someone of something | Attitude |
| Stay Calm , Stay Positive are good rules for | Controlling your emotions |
| Communication is shared between | Two people |
| Communication is sharing information by talking or using speech or language | Verbal |
| When you are in a meeting at work and your cell phone suddenly rings | Do not answer , turn your phone on silent and apologize |
| Planning & organizing skills is to know how to break up work into smaller pieces , put them in order of importance | Prioritizing |
| Vision trust and blame are parts that make up | Communication |
| Show interests , repeat what you said | Listening |