| A | B |
|---|
| Hierarchy of needs | placing needs in order of importance starting with basic human needs |
| Job satisfaction | the amount of enjoyment that a worker gets out of doing a particular job |
| Motivation | in work the desire to complete a task |
| Demotivate | making workers want to work less |
| Incentives | extra benefits are awarded when targets are reached |
| Commission | a payment based on a % value of sales |
| Autocratic | a leader who tells others what to do without consulting them |
| Democratic | a leader who seeks the views of other workers before making a decision |
| Laissez-faire | a leader who tends to allow others to make their own decisions |
| Leader | someone who who organises others and makes decisions |
