| A | B |
|---|
| Electric commerce | the conduct of selling, buying, logistics, or other organization-management activities via the web |
| EFT's | short for elective funds transfer, the proces of exchanging account information electronically over private communications network |
| EDI | Short for eletronic data interchange-a transaction that occurs when one bussiness transmits computer-readable data in an agreed-upon format to another business |
| Strategic business unit | One particular combination of product, distribution channel, and customer type in a large company that is used to organize work |
| Primary activities | in a business nit value chain, includes the activities of designing, purchasing, producing, promoting, marketing, delivering, and providing after-sale support for products and services |
| Industry value chain | also known as value chain |
| Reintermediation | the process of one company entering an industry value chain with a new way of providing vale to the other participants in the industry value chain |
| Web portal | a site that includes free features such as a search engine, directory, a free e-mail site, or chat rooms with the intention of attracting a large number of visitors to the Internet |
| Commodities | standard items that buyers usually select using proce as their main criteria |
| Escrow service | a third party in a transaction that holds the buyer's payment until he or she recieves and is satisfied with the purchased item |
| Group purchasing site | a web site that recieves bids from multiple buyes on an item and negotiates a better price with the item's provider |
| Web community | also known as virtual community or online community |
| Commerce | a negotiated exchange of valueable objects of services betweenat least two parties (a buyer and a seller), including all activites that each of the parties undertakes to complete the transaction |
| Disintermediation | the process of one company removing another company from an indisry value chain |
| Intermediaries | companies in an industry value chain that occupy an intermediate step between the manufacturer and the final consumer |
| Value system | the larger stream of ctivities into which a paticular business unit's value chain is ambedded |
| Supporting activities | in a business unit value chain, the activities of finance and accounting, human resource management, and technology development |
| Value chain | a way of organizing the activities that each strategic business unit undertakes |
| Business unit | also known as strategic business unit |
| Mechandising | in retail store environments, the knowledge of merchants about store design, layout, and product display |
| Stickiness | the ability of a web site to keep visitors at the site and to attract repeat visitors |
| Cannabalization | the process of taking away sales from a pront edition of a newspaper or other media by providing the same content on the web at little or no charge |
| Procurement | a description of the purchasing activities of a business plus the monitoring of all elements of purchase transactions and the management and development of relationships with key suppliers |
| Maintenance, repair, and operating (MRO) supplies | supplies and other overhead expenses incurred by business in addition to the main material and labor cost of creating a product or service |
| logistics | delevery and warehousing activities that will provide the right goods in the right quantities in the place at the right time |
| Liquidation broker | a firm finds buyers for the unusable and excess inventory of another firm |
| Reverse auction | a type of auction in which the role of the bidder as buyer in reversed to bidder as seller |
| Bid | an agreement by a buyer to a seler to purchase one unit of a salable item |
| Virtual community | a gathering place for people and business that does not have a physical existence but helps companies, their customers, and their suppliers to plan, collaborate, transact business, and otherwise interact in ways that benefit all of them |
| Online community | also known as web community and virtual commuity |
