| A | B |
|---|
| Mom calls in stating “My daughter needs a note from her doctor. She was out of school and missed all her classes last week. Can you send a message asking for a note for 12/10 & 12/11? She will go back to school today 12/12. | Per mom would appreciate a note for daughter missing school from 12/10-12/11 returning to school on 12/12. |
| There are no more appointments for the day. Send a message requesting an appointment for later this afternoon. The member is having nausea and vomiting and said no to all red flag questions. | Per patient requesting a same day appointment for this afternoon regarding nausea and vomiting ruled out red flag. |
| “I’d like to request my diabetic labs. You know: A1C, blood sugars, and all. I really like those lab people. They are very kind each time I am there. Anything else you need from me?” | Per member would appreciate an order for all diabetic labs such as A1C, blood sugars etc. |
| Hello, I need an appointment in cardiology. I have never seen a cardiologist, but heart disease runs in my family and it is imperative I be seen. I am 35 years old and worry I may have a heart condition that has not been diagnosed. | Per patient would appreciate a referral to cardiology due to family history of heart disease |
| Hi this is Sandra from home health care. It’s been a long day, This is my final case of the day, I am ready to go home and relax. Ok so I have a message for Mr. Smiths doctor. I just want to inform Dr. Garcia that upon the home visit Mr. Smith declined all services. Member was not evaluated. | Per Sandra Home Health Care, Mr. Smith declined services, member was not evaluated. |
| I am calling in for my son, I am his father and he had some labs and x-rays done a few days ago, I believe on 07/10 and I wanted to know if the test results were available. The labs consisted of blood and urine. The X-Ray was of his foot. He was seen at the Culver Marina office. Also, I want to know if the results can be faxed to 714-123-7894 | Per patient’s father, patient had labs and X-rays completed on 07/10 at the Culver Marina office and would like the results as well as have the results faxed to 714-123-7894. |
| Hello, I need to send a message to my doctor. He just put me on insulin and asked me to call in one day after starting with all my sugar readings. So, since I started yesterday, I am to call today so that’s what I am doing. Ok my readings are as follows: My morning readings was 240, after breakfast it was at 185, after lunch it was 195, after dinner it was 235, and finally before bed it was 209. | Per patient would like to inform provider of sugar readings after first day of administering insulin. Morning 240, After Breakfast 185, After Lunch 195, After dinner 235, Bedtime 209. |
| My name is Sasha my doctor placed a referral for me in Orthopedics at the Los Angeles area, but I would actually like to be seen in Riverside, specifically with Dr. Luis. My sister has been treated by this provided and she says he is the best. I don’t know of any providers in LA so I would prefer to go to Riverside. | Per patient would like to have Orthopedic Referral be sent to the Riverside Facility and would prefer to see Dr. Luis. |
