| A | B |
|---|
| Shelf | Knowledgebase |
| Optool | Main tool for reports |
| Public Records | Criminal records |
| Salesforce | Log interaction Tool |
| T100 Clients | Transfer to T-1 |
| T100 Applicants | Assist them |
| Categories for Products | 4 |
| Transportation | Transfer to Transportation |
| DHS question | Transfer to DHS |
| DAC | Driver Check |
| Research | The section of the Background screening where we verify information provided and information needed |
| Form | The section of the Background screening where the link is sent to the applicant |
| Report | The section of the Back Ground screening where the applicant and client and view the completed report |
| Applicant can view report in | Applicant Center |
| Client can view report in | Screening Manager |
