| A | B |
|---|
| bullying | Repeated attacks or threats of fear, distress, or harm by a bully toward a victim |
| burnout | A job stress resulting in being physically or mentally exhausted, having doubts about your abilities, and having doubts about the value of your work |
| confidentiality | Trusting others with personal and private information |
| conflict | A clash between opposing interests or ideas |
| courtesy | A polite, considerate, or helpful comment or act |
| gossip | To spread rumors or talk about the private matters of others |
| harassment | To trouble, torment, offend, or worry a person by one's behavior or comments |
| professionalism | Following laws, being ethical, having good work ethics, and having the skills to do your work |
| teamwork | Staff members work together as a group; each person does his or her part to give safe and effective care |
| work ethics | Behavior in the workplace |
