| A | B |
| Achievement | Things you have done in a work environment or situation which have been very successful |
| Certificate | A printed document with details of exams you have passed and/or your qualifications |
| Personal Qualities | Good things about you that are valued by employers |
| Prospective Employer | Someone you may work for in the future |
| Punctual | Being consistently on time |
| Reference | Written confirmation of your education, work history, personal qualities and abilities by someone who knows you well |
| Resign | to leave your job voluntarily |
| Resumé | a brief account of a person’s education, qualifications, and previous experience, typically sent with a job application. |
| Qualification | a quality or accomplishment that makes someone suitable for a particular job or activity. |
| Plot | The sequence of events that make up a story or narrative. |
| Conflict | A struggle between two opposing forces. This is the main struggle or problem |
| Setting | The time and place in which a story takes place. |
| Exposition | Background information in a story; includes characters, setting |
| Inciting Incident | An event that sets the plot's events in motion |
| Rising Action | series of events that lead to the climax |
| Climax | The turning point in the story OR highest point of action |
| Falling Action | The events leading from the climax to the resolution |
| Resolution | Sometimes called "denouement," all end are tied up, problems are solved |