| A | B |
|---|
| communication | the exchange of information from one person (sender) to another (receiver) |
| purpose | an overall goal or aim |
| audience | the people who listen to and receive information |
| subject | a main topic or key idea |
| pronunciation | how the sounds of a word are made when someone speaks |
| active listening | listening with full attention |
| E-mail | electronic mail, messages sent from computer to computer |
| previewing | reading the parts that outline or summarize |
| skimming | reading quickly for main ideas and key points |
| notes | jotting down main ideas |
| memo | short, informal messages written to people you work with |
| fax | a copy of a paper message that is sent over telephone lines |
| business letter | longer, formal message written to people you may or may not work with |
| report | a large project that communicates a lot of information about projects or research |
