| A | B |
| Respect | Proper courtesy, honor, or esteem |
| Acceptance | Willingness to receive or approve |
| Empathy | The ability to put oneself in another person's place, to understand |
| Compasion | Genuine kindness, consideration of another person's feelings |
| Cooperation | Ability to work together well, to give and take |
| Teamwork | Ability to work together as a group |
| Self-control | Ability to monitor and manage one's own feelings and reactions |
| Main point | A major idea, a big thought |
| Positive behaviors | Things that are done according to rules, appropriate actions |
| Reasonable | Something that is legitimate or understandable; not expecting too much |
| Acceptable behaviors | Actions that yield positive results, are considered "good" |
| Unacceptable behaviors | Actions that yield negative results, are considered "bad" |
| Enforce | To monitor and manage, to follow through on |
| Consistent | Handled the same way from one person or situation to another |
| Flex | To adapt or change as circumstances require |