| A | B |
| Special/Social Meetings | Any event where a large number of people gather to watch or participate |
| Examples of Special/Social Meetings | Fashion shows, festivals, weddings, reunions, sporting events, concerts |
| Educational/Business Meetings | Any event where participants are provided knowledge or trainings. |
| Examples of Educational/Business Meetings | Conferences, seminars, retreats, board meetings, workshops |
| Soft Skills needed in the work place | Communication skills, problem solving, customer service, teamwork |
| Soft Skills | Non-technical skills that relate to how you work. |
| Why meetings take place | Trainings, Celebrations, Milestones, Fundraisers |
| Where events and meetings take place | Resorts & Hotels, Backyards, Fairgrounds, Educational Institutions |
| Hard Skills needed in the work place | Degrees, Certificates, Trainings |
| Hard Skills | Learned abilities acquired and enhanced through practice, repetition, and education. |
| 4 steps in determining the vision, goals & objectives of an event | 1. Evaluate the Purpose 2. Determine the Theme 3. Identify Client Expectations 4. Create Contracts (if applicable to event) |
| Hotel Blocking | securing a group of hotel rooms for guests attending an event |
| Promotion | the efforts to inform, persuade, and remind current & potential customers about a business's products or services |
| Valet | person that handles the cars, parking at an event |
| Off-site Catering | ordering food from another restaurant or an outside restaurant and they bring it to the event |
| Budget | forecasts the costs of an event |
| Promotional Mix | Advertising, personal selling, sales promotion, public relations |
| Contract | a written or spoken agreement concerning an event that is intended to be enforceable by law |
| Physical layout & flow of facility for business/educational events | theater, U-shape, classroom, board room |
| Spatial design, layout, and flow for special/social events | banquet, reception, crescent or half-moon |
| May need to sign contracts if using these | vendors, facility, keynote speaker, etc. |
| Planning Itinerary | guideline and deadlines for event planning stage |
| Event Itinerary | guidelines for the day of the event |
| Evaluation methods after the conclusion of an event | surveys from attendees, social media reviews, evaluate profit and loss (ticket sales, attendance, etc.) |
| Speaker coming to college campus - this setup is the best | Theater layout |
| Managers holding a meeting with employees - this setup is the best | Boardroom layout is the best |