| A | B |
| Netiquette | proper behavior on the Internet |
| Use a subject line | so recipient knows what's coming and so your message is lost in junk mail |
| Use proper capitalization | to make message easy to read |
| All caps | means you are shouting - don't do it. |
| Watch spelling & grammar | to make a good impression |
| Use quote feature | when replying to an e-mail |
| Limit use of shortcuts such as smiles | and use words to express yourself |
| :-) | smile |
| :-( | frown |
| ;-) | wink |
| Don't send private information | or forward personal info - others can read what you write |
| Don't be rude or offensive | remember that there's a read person at the other end ( AOL and others will discontinue service to offenders ) |
| Give Credit to others ideas | plagiarism is stealing ideas and is a crime |
| Don't break the law | and steal copyrighted material |