| A | B |
|---|
| robotics | mechanical devices programmed to do routine tasks such as in a factory. |
| artificial intelligence (AI) | software that enables computers to reason, learn, and make decisions. |
| expert systems | computer programs that help people solve technical problems |
| telecommuting | allows employees who primarily use personal computers and other technology to work from home. |
| piracy | stealing or illegally copying software packages or information. |
| computer virus | a program code hidden in a system that can later do damage to software or stored data. |
| computer aided drafting (CAD) | the use of technology to create product styles and designs |
| management information system (MIS) | coordinated system of processing and reporting information in an organization. |
| computer assisted instruction (CAI) | use of computers to help people learn or improve skills at their own pace. |
| e-commerce | conducting business transactions using the internet or other technology. |
| B2B | ex. Ford to Firestone Tires |
| B2C | ex. Walmart to Us |
| C2B | ex. Us to the Priceline app |
| C2C | ex. E-Bay (You to another Person) |
