| A | B |
|---|
| Business etiquette | The behavior to be followed in business world and corporate culture. |
| Ethics | The principles of right and wrong behavior accepted by a group. |
| Code of Ethics | A set of guidelines for maintaining ethics in the workplace |
| Bad-mannered | Behaving in a way that is not polite |
| Bully | Someone who uses their greater strength or power to hurt weaker people |
| Colleagues | People that you work with in a job |
| Contact | A person you know who may be able to help or advise you because of the work they do |
| Dramatic impact | Have a strong or big effect |
| Etiquette | Formal rules for polite behavior in a group of people |
| Hierarchy | Structure in which staff is organized in levels and people at one level have authority over those below them |
| Organization | A company, business or group that has been formed for a particular purpose |
| Pressure | A situation that causes you to be worried or unhappy |
| Punctual | Arriving at exactly the time that has been arranged |
| Status | Social or professional position in relation to other people |
| Subordinate | A person who is of lower rank or position |
| Working Environment | The general conditions in a workplace |
