| A | B |
|---|
| this functions of management specifically, should involve ethics as a part of it’s process | staffing |
| It is important for a company to develop this amongst its customers in order to earn trust | rapport |
| most important action leaders can take to emphasize the importance of ethical behavior | Modeling ethical behavior |
| ensure that appropriate standards of conduct are maintained by everyone who is a part of the business | ethical business practices |
| standards that must be met in order for a business practice to be considered ethical | it is lawful and consistent with company values and policies |
| two factors that often cause workers to act unethically | Time pressure & major problems |
| A statement that describes the reason a business exists and what it wants to accomplish | mission statement |
| the principles of conduct governing an individual or a group | ethics |
| these types of behavior are considered unethical even if they do not break the law | unethical behavior |
| employees should be evaluated based on this factor | ethical behavior |
| ethical behavior can be hard to agree on because ethics as a rule are | subjective |
| it is difficult for a company to rebuild trust if this is damaged | reputation |
| important principles that will guide decisions and actions in the company | core values |
| in order to avoid unethical behavior managers should | take preventitive measures |
| a written document for a business is used to help guide employees on how to act ethically and professionally within the business | code of ethics |
