| A | B |
|---|
| Emotional Intelligence | Being aware of personal feelings and using them to make decisions |
| Empathy | Understanding another person’s situation or feelings |
| Self Esteen | Self-respect or valuing ones personal worth |
| Personality Traits | are not necessarily learned but are part of someone’s personality like friendliness and creativity |
| Ethics | Guidelines for human behavior; the study of moral choices |
| Morals | The part of human behavior that can be evaluated in terms of right or wrong |
| Standards | Accepted levels of behavior to which individual behavior is compared |
| Consequences | The result of an action |
| Vitures | Positive traits, such as loyalty, respect, honesty, and compassion that are found within a person |
| Diversity | Different people have different backgrounds and identities |
| Stereotyping | Identifying someone or something by a single trait or as a member of a certain group rather than as individuals |
| Cultural Bias | The belief that one’s own culture is the best |
| Incentives | Includes tuition reimbursement, special bonuses, special recognition, performance awards, and internal promotion programs |
| Teamwork | The good working relationship among employees resulting from combined support, leadership, and cooperation |
| Consensus | A collective agreement reached by the members of a group |
