| A | B |
|---|
| Specifications | Standards that are established and described in detail; requirements |
| Warranty | A promise made by the seller to the consumer that the seller will repair or replace a product that does not perform as expected |
| Suppliers | Vendors; businesses from which other businesses buy goods or services |
| Competitive bidding process | A method of collecting price quotes from suppliers vying for an order or job |
| Transformation | A change in the shape or appearance of an object |
| Wholesalers | Intermediaries who help move goods between producers and retailers by buying goods from producers and selling them to retailers |
| Negotiation | The process of one party reaching an agreement with another party to meet specific needs or wants |
| Strategic planning | Long-range planning (three to five years) for the company as a whole |
