| A | B |
| Accountability | : The condition of having to answer for or be liable for your actions; accepting responsibility for your decisions |
| Americans with Disabilities Act of 1990 | : A law that protects workers with physical and/or mental disabilities from discrimination |
| Business ethics | : The basic principles that govern a business’s actions |
| Consequence | : The result of an action |
| Bankruptcy | : A state of debt that cannot be resolved |
| Code of ethics | : A set of rules for governing behavior |
| Customer loyalty | : The customer’s preference for a business; usually expressed in regular purchases from the business |
| Altruistic | : Concerned with others’ welfare; charitable |