| A | B |
|---|
| AUDIT | Process by which an organization’s accounts and records are verified |
| AUTHENTICITY | Being genuine and sincere; not being fake |
| AVATAR | A graphical representation of a person or company that is used in web environments including virtual worlds and chat rooms |
| BACK ORDER | Term used by shippers to refer to goods that are out of stock and will be shipped at a later date |
| BANKRUPTCY | A state of debt that cannot be resolved |
| AUTOCRATIC LEADERSHIP | A dictatorial leadership style in which the leader relies on her/his positional authority within the organization |
| BAIT-AND-SWITCH ADVERTISING | Promoting a low-priced item to attract customers to whom the business then tries to sell a higher priced item. |
| AUTOMATION | A production method in which machines do tasks automatically |
