| A | B |
|---|
| CURRENT ASSETS: | The sum of money the company has right now (cash), money that should be coming in within the next year (accounts receivable), and other assets that could be converted into cash |
| CURRENT LIABILITIES: | Debts that must be paid within a year |
| CUSTOMER-SERVICE MINDSET: | The belief that giving customers good service should be a top priority of a business. |
| CUSTOMER RELATIONS: | All the activities a business engages in to interact with its customers |
| DATA: | Facts and figures |
| CYBERLAWS: | Regulations that apply to online activities. |
| CYBERMALL: | An electronic version of a physical shopping mall. |
| CUSTOMER-CENTRIC: | Focused on customer needs and wants |
