| A | B |
| Written communication | Is any type of message that makes use of the written word |
| Business Letter | A letter from one company to another, or between such organizations and their customers, clients and other external parties. |
| Memoranda | An informal message, especially one sent between two or more employees of the same company, concerning company business |
| Reports | An account given of a particular matter after thorough investigation or consideration by an appointed person or body. |
| Agenda | A list of items to be discussed at a meeting. |
| Balance Sheets | A statement of the assets, liabilities, and capital of a business or other organization at a particular point in time, detailing the balance of income and expenditure over the preceding period. |
| Effective | Successful in producing a desired or intended result. |
| Tone | The general character or attitude of a place, piece of writing, or situation. |
| Jargon | Special words or expressions that are used by a particular profession or group and are difficult for others to understand. |
| Acronyms | An abbreviation formed from the initial letters of other words and pronounced as a word (ex- NASA ) |
| Format | The way in which something is arranged or set out. |
| Sentence structure | The way a sentence is arranged including where the noun and verb fall within a sentence. Sentence structure depends on the language in which you're writing or speaking. |