| A | B |
|---|
| management | the process of accomplishing the goals of an organization through the effective use of people and other resources. |
| planning | involves analyzing information and making decisions about what needs to be done. |
| organizing | concerned with determining how plans can be accomplished most effectively and arranging resources to complete work. |
| staffing | focuses on finding individuals with the right skills to do the work. |
| leading | requires working with employees to ensure they are motivated and have the resources needed to help carry out plans and get the work done. |
| controlling | involves evaluating results to determine if the company's objectives have been accomplished as planned. |
| manager | completes all five management functions on a regular basis and has authority over other jobs and people. |
| supervisor | a manager whose main job is to direct the work of employees. |
| executive | a top-level manager who spends almost all of his or her time on management functions and decisions that affect the entire company. |
| middle manager | completes all of the management functions, but spends most of the time completing specialized work in one management function or is responsible for a specific part of the company's operations. |
| Industrial Revolution | the era of the eighteenth and nineteenth centuries in which machine power replaced human and animal power in the production process, leading to major business and social changes. |
| management science | the careful, objective study of management decisions and procedures in order to improve the operation of business and organizations. |
| classical management | studies the way work is organized and the procedures used to complete a job in order to increase worker productivity. |
| administrative management | identifies the most effective practices for organizing and managing a business. |
| behavioral management | is directed at organizational improvement through understanding employee motivation and behavior. |
| quality management | management is a total commitment by everyone in an organization to improve the quality of procedures and products by reducing waste, errors, and defects. |
| business competition | the rivalry among companies for customers |
| management strategy | a carefully developed overall approach to leading an organization |
