| A | B |
| Administrative skills | The ability to perform essential, routine business tasks such as organizing, planning, filing, billing, computing, etc. |
| Business analytics | term covering those careers that provide a bridge between business processes/initiatives and use of IT resources; sometimes referred to as business information management |
| Communication skills | ability to express thoughts and ideas in a clear manner General management: A career area in which employees focus on planning, organizing, directing, and evaluating all or part of a business organization through the allocation and use of financial, human, and material resourc |
| Human resources management | career area in which employees focus on staffing activities, including planning, recruitment, selection, orientation, training, performance appraisal, compensation, and safety of employees |
| Leadership skills | ability to guide or direct the actions of others Management: The process of coordinating resources in order to accomplish an organization’s goals |
| Manager | Individual whose job involves carrying out management functions |
| Negotiation | process of one person reaching an agreement with another person to meet specific needs or wants |
| Office management | career area that facilitates business operations through information and communication management, data processing and collection, and project tracking; sometimes referred to as administrative services or business office management |
| Organizational skills | areer area that facilitates business operations through information and communication management, data processing and collection, and project tracking; sometimes referred to as administrative services or business office management |
| Operations management: | career area in which employees focus on planning, organizing, coordinating, and controlling the resources needed to produce and provide a business’s goods and/or services |
| Organizational skills | ability to take ideas and bring each component together in an orderly way to achieve goals |
| People skills | ability to get along well with others and interpersonal skills such as communication and leadership |
| Problem-solving skills | bility to find solutions to obstacles or problems Supply chain management: A career area in which employees supervise the complete process of getting products into the marketplace; a career field in which employees are responsible for the flow of goods |