| A | B |
| Business operations | The day-to-day activities needed for continued business functioning |
| Deliverable | The result a project is created to achieve |
| Dynamic | Changeable |
| Feasible | Reasonable; achievable |
| Governance mechanism | Rule used to ensure that a project stays on track & meets its requirements |
| Lessons-learned document | project-end summary of what went well, what didn’t go well, and how to improve in the future |
| Project | short-term undertaking that creates a unique good or service |
| roject champion | A project’s sponsor; a person who has the ability and authority to assist the project manager in getting the job done |
| Project charter | A formal document that officially authorizes a project to get underway |
| Project close | The fifth stage of the project management process; includes wrapping up the project, delivering the end product, and documenting lessons learned |
| Project creep | problem wherein the scope of a project keeps getting bigger and bigger |
| Project execution | third stage of the project management process; includes carrying out the actual project work |
| Project initiation | 1st stage of the project management process; includes all of the activities required for starting up a new project, such as creating a statement of work & a project charter |
| Project management | skills, tools, and processes used to plan, execute, and control the elements of a project |
| Project manager | Person responsible for overseeing all of the activities that are part of a project |
| Productivity | The amount of work employees perform in a given period, usually their output per hour |
| Responsibility | The duty to get a job done |
| Scalar principle | Creating authority that flows in a clear, continuous line |
| Span of control | The measurement of how many workers are supervised by one manager |
| Staff authority | Advisory authority, often without the ability to enforce or take action |
| Unity of command | A principle that states that no employee should answer to more than one supervisor at a time |