| A | B |
|---|
| invoice | a financial document that lists the goods sent or services provided, with a statement of the sum due for these |
| cashflow | the money coming into the business from all sources (e.g. sales, interest payments and royalties) and out of the business (e.g. bills) |
| consumer | the name of the person buying the good or service |
| supplier | the name of the organisation that provides the goods to the business |
| marketing | the action or business of promoting and selling products or service |
| branding | the promotion of a particular product or company by means of advertising and distinctive design |
| labelling | the wrapping material around a consumer item that serves to contain, identify, describe, protect or promote the produce |
| e-commerce | the ability to buy and sell goods on line |
| teleworking | using information technology to allow you to work remotely away from your place of work |
| teleconferencing | using telecommunications to have a live exchange between several persons remotely. removes the need to travel |
| hotdesking | multiple workers using a single physical work station or surface during different time periods. |
| productivity | the level or volume of output generated by a person or a machine |
| automation | the use of technologies to produce and deliver goods and services with minimal human input eg robots building cars on assembly lines |
| advantages of automation | reduced labour costs, work 24 hours a day, less errors / waste as machines do not get tired |
| disadvantages of automation | unemployment, cost of buying capital equipment and maintenance costs of machines |
| examples of jobs that cannot be automated | examples of jobs that cannot be automated |
| IT specialist, coders, software developers | new jobs that have evolved due to new technology |
| cloud service | term used to describe when Businesses can operate on the same applications, the same data and on any device. No longer tied to desktop /laptop |
| big data | term used to describe enormous amounts of data can be analysed retrospectively or in real time |
| artificial intelligence | huge amounts of data and storage allow computer programs/machines the ability to think and learn |
| immersive communication | broadband networks combined with screen technology to create platform for high quality video and audio communications (remote meetings) |
| company meetings, conferences or discussions can be done from anywhere. | advantage of immersive communication |
| provides employees with option of teleworking / homeworking | advantage of cloud service |
