| A | B |
| hierarchies | theory contends that long-term memory is organized with concepts are arranged from general to more specific classes |
| concepts | mental grouping of events, people, and similar things |
| prototype | mental image or the best representative of a certain category |
| retrieval | process of recalling information from memory such as feelings, images, and events. This is the last step in our memory process |
| recall | bringing information from stored memories into conscious awareness. |
| recognition | when you notice something you learned previously, but can't recall all the info about it |
| primacy effect | remembering the first thing that was said |
| recency effect | remembering the last thing that was said |