| A | B |
| Bias | Prejudice |
| Collectivism | An emphasis on group work and accomplishments |
| Connotation | Associated or underlying meaning |
| Cultural sensitivity | The willingness to adjust your opinions/behaviors to value people & ideas from other cultures |
| Culture | customs, habits, and traditions of a particular group of people |
| Diversity | All the ways in which people differ |
| Ethnocentrism | belief that your own culture is naturally better than other cultures |
| Globalization | rapid and unimpeded flow of capital, labor, & ideas across national borders |
| Ignorance | Lack of knowledge or information |
| Individualism | emphasis on independent work and accomplishments |
| Negotiation | process of one person reaching an agreement with another person to meet specific needs or wants |
| Nonverbal communication | Communication that uses body language instead of words or to support words |
| Prejudice | Opinion or judgment that is based on feeling or hearsay, rather than fact; bias |
| Primary dimensions of diversity | Inborn differences that cannot be changed and affect a person’s entire life; include race, nationality, etc |
| Secondary dimensions of diversity | Differences that may change at various points throughout one’s lifetime; include religion, income, etc |
| Stereotype | et image or an assumption about a person or thing |
| Subculture | secondary group within a dominant culture |
| Valuing diversity | Openly acknowledging differences and believing that they are assets instead of problems |