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Java Games: Flashcards, matching, concentration, and word search. |
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| Commission | A percentage of the total sale amount paid to the individual or business that makes the sale |
| Complaint | A customer’s expression of dissatisfaction |
| Goodwill | Positive feelings toward a business |
| Personnel | A business’s employees |
| Policy | A guideline explaining how employees are to act and how they are to deal with customers |
| Procedure | The step-by-step process personnel follow in performing a specific task |
| Profit | A business’s income after expenses |
| Reputation | A business’s good name |
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Ardrey Kell High School |
| Charlotte, NC |
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