| A | B |
| Analytical skills | the ability to collect and analyze information, problem-solve, and make decisions. |
| Attitude | way of thinking or feeling about someone or something, typically one that is reflected in a person's behavior. |
| Basic skills | the skills and the understanding necessary to be an active participant in working life and in society. |
| Communication skills | abilities you use when giving and receiving different kinds of information. These skills involve listening, speaking, observing and empathizing. |
| Competent | having the necessary ability, knowledge, or skill to do something successfully. |
| Co-worker | a person with whom one works, typically someone in a similar role or at a similar level within an organization. |
| Dependable | trustworthy and reliable. |
| Employee | person employed for wages or salary, especially at nonexecutive level. |
| Employer | a person or organization that employs people. |
| Human relations | relations with or between people, particularly the treatment of people in a professional context. |
| Leadership skills | the strengths and abilities individuals demonstrate that help the oversee processes, guide initiatives and steer their employees toward the achievement of goals. |
| Loyal | giving or showing firm and constant support or allegiance to a person or institution. |
| People skills | The ability to get along well with others and interpersonal skills such as communications and leadership |
| Responsible | able to be trusted to do what is right or to do the things that are expected or required. |
| Technical skills: | the ability to work with or talk to other people in an effective and friendly way. |
| Transferable skills | known as “portable skills,” are qualities that can be transferred from one job to another. |
| Trustworthy | able to be relied on as honest or truthful. |