| A | B |
| MAAW | award points/miles to cardmember |
| RCAC | Customer Available Correspondence - Request letters |
| MCAR | reage screen enter reason code |
| IAGI | Inquire Account General (where Prom Sol Code is found) |
| IRSS | Inquire System Scores View D-score and FICO score is found |
| AAME | Add Account Memo entry |
| AZ | code for terms adjustments |
| AG | code for monetary adjustments |
| ICAU | Inquire Customer Authorizations screen to release the available credit hold |
| MPDH | screen to update the seven year history |
| WAGN | Account General Workscreen - view general and account info |
| IAED | Inquire Account Event Detail to view memos |
| WCSA | Customer Service Adjustments Workscreen Mastercard ONLY View Auth - Statements,Initiate disputes and adjustments |
| WCRC | Review Customer Available Correspondence |
| WFRD | Working Fraud |
| MACR | Maintain account customer relationship . identifies all users and card numbers |
| MAMM | Maintain Account Memory Message - a permanent message |
| RCRD | Request Card |