| A | B |
| Information overload | Communication that is too much and/or comes too fast to process at one time |
| Management information system (MIS) | An integrated technology that assists with an organization’s information management needs |
| Outsourcing | Acquiring assistance from outside organizations/consultants to obtain goods or services to accomplish business objectives or perform primary business activities |
| Proprietary information | Private information that belongs to an organization and cannot be released to the public |
| Sarbanes-Oxley Act | A U.S. regulation mandating that public businesses comply with specific accounting requirements |
| Spam | Junk email that the recipient did not request; also known as unsolicited commercial email |
| Trade secret | Undisclosed information within a particular business or industry |
| Viruses | Computer programs that download to your computer or network without your permission; programs designed to disrupt computer operations |
| Wireless network | A computer network connected without the use of wires or cables |