| A | B |
| Personal identification number (PIN) | A number you choose to gain access to an account |
| Smartphone | A mobile phone with advanced capabilities, such as accessing the internet |
| Software | Programs that instruct computers to perform specific operations |
| Telecommute | To work from a location other than the office |
| Voice over Internet Protocol (VoIP) | Technology that allows users to make phone and video calls over the internet |
| Technology | The practical application of science to society and industry |
| Expert system | Computer software designed to mimic the knowledge of a human expert |
| Satellite | An object placed into orbit by humans; most are used for communications purposes |