| A | B |
| 2 major stipulations of HIPAA 1996 | portability and accountability for PHI |
| use scorecards how often | quarterly and annually |
| NPS | National Patient Safety |
| 1st step in IHI Simple Data Collection Plan | why the data is being collected |
| near miss event | avoided incident |
| near miss event is not necessarily | result of negligence |
| near miss & sentinel events reported to | JCAH |
| near miss event does not ersult in | death |
| death may be the result in | sentinel event |
| cost benefit analysis is used in | Lean Six Sigma |
| IHI | Institute for Healthcare Improvement |
| 6 aims of IHI for quality of healthcare | safe, effective, patient-focused, timely, efficient, equitable |
| process measures show | how the steps in the system perform |
| what a provider will do to maintain or improve health | process measures |
| FMEA | Failure MOde & Effect Analysis |
| FMEA is | primarily outcome based |
| FMEA seeks to operationalize | front line staff |
| process champions | identify potential pitfalls during the brainstorming phase of process improvement |
| process champions have | administrative authority to allocate time and resources |
| internal benchmarking | compares equivalent processes within the same organization |
| 3 things about process champions | administrative member, authority over the process, member of PI team |
| control charts | line charts that show how a process changes over time |
| 1970's | need for more extensive medical record keeping increased |