| A | B |
| Concession | Something that is given up during a negotiation |
| Corporate campaign | A union pressure strategy that involves disrupting shareholder meetings or buying up stock |
| Cost-of-living adjustment | An annual increase in wages designed to keep up with inflation |
| Federation | The highest level of union organization, consisting of a group of national/international unions |
| Grievance procedures | A formal method of settling disagreements between workers and employers |
| Independent union | A union that does not belong to a federation |
| Industrial union | A union made up of workers in the same industry |
| Craft union | A union made up of workers with a particular skill (e.g., plumbers, electricians); also known as a trade union |