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Java Games: Flashcards, matching, concentration, and word search. |
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Business Essentials 3.03 Vocab
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| Courtesy | Polite behavior; good manners. |
| Customer relations | All the activities a business engages in to interact with its customers. |
| Customer service | Activities and benefits provided by a business to its customers to create goodwill and customer satisfaction. |
| Internal customers | The people (i.e., employees) who work cooperatively together to achieve business goals. |
| Productivity | The amount and the value of goods and services produced (outputs) from set amounts of resources (inputs). |
| Word-of-mouth promotion | Promotion for a business provided by customers who tell others of their satisfaction with the business. |
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West Forsyth HS |
| Clemmons, NC |
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