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Java Games: Flashcards, matching, concentration, and word search. |
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| 4 service steps | Service Consultation, Mini huddle, Service check, finish check |
| Service consultation | Going over D.E.P.T.H.S |
| Mini huddle | Conversation with the learning leader |
| Service Check | Hair cut performed. Then go to learning leader for them to check. Then style |
| Finish Check | Service completion, go to learning leader and get an end check |
| 10 opportunities | Create magic, Identify challenges, recommend solutions, the wash house, educate your guests, talk professionally, recommend the color bar and other services, style experience, review and recommend, 2 min plan |
| 2 minute plan | Wait to clean your service area, escort guest to service desk, introduce your guest to the service desk, pull products and focus on solutions, reserve a future service time, give your guest a business card, ask for referral, say thank you, clean your service area before your next guest |
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