| A | B |
| increases | When employees learn a variety of jobs and regularly switch jobs with others, productivity does THIS |
| unethically | Employees who observe their managers acting in THIS way will often lose respect for both the manager and the business itself. |
| workers | A recent study of top managers found that finding and retaining qualified ___________ was more important than just about all other aspects of business |
| pollution | THIS can create breathing problems for people |
| Generation Y | People born between 1981 and 1997, toward the end of the millennium; also called millennials. |
| NGO | Independent groups which influence businesses through lobbying, publicity, and pressure tactics to alter their activities. |
| values | Underlying beliefs and attitudes. |
| stakeholders | The owners, customers, suppliers, employees, creditors, government, general public, and other groups who are affected by a firm’s action. |
| code of ethics | A formal, published collection of values and rules that reflect the firm’s philosophy and goals. |
| social responsibility | The duty of a business to contribute to the well-being of society. |
| telecommute | Staying in contact with the employer electronically while working from home or on the road. |
| recycling | Reusing products or product packaging. |
| Frost Belt | The colder states in the north and northeast of the United States. |
| comparable worth | Paying workers equally for jobs with similar but not identical job requirements. |
| drops | As the standard of living increases, the birth rate usually does THIS |
| labor force | An unemployed 16-year-old student is considered part of THIS |
| shortage | The baby bust period created a _______________ of young workers |
| utilitarianism | According to this ethical framework, ethical actions are those that provide the greatest balance of good over evil. |
| comparable worth | requiring special skills, specifying a particular educational background, requiring certain physical ability are ALL ways to determine THIS |
| goals | A business changing from coal to natural gas meets environmental BUT violates conservation goals. |
| renewable | In regards to managing the environment, society must focus on CREATING these type of resources |
| widening | The gap between rich and poor Americans is doing THIS |
| service industries | Most new American jobs have been created in THIS area |
| employees | By law employers MUST provide unpaid leave to _____________ to take care of their sick parents. |
| ethics | standards of moral conduct |
| DESTROYED | Chemical products used to kill insects and plant life have in many cases done THIS to waterways and land areas |
| pay scale | In measuring comparable worth, the same one of THESE should be used when comparing distinctly different jobs that require similar levels of training and responsibility. |
| GDP | The ________ of a country must grow faster than its population in order to improve its living standards |
| flexible scheduling | THIS allows employees to start work earlier OR later than other employees and helps employees avoid rush hour traffic. |
| ethical behavior | In regard to ethical behavior, ideas of what is right or wrong or THIS, DO NOT remain constant over time, but change with society |