| A | B |
| Safe Mode | Windows diagnostic mode that allows users to fix a problem that is preventing Windows from booting normally, with only minimal necessary drivers are loaded |
| Bootable disk | Contains the required systems files to boot the computer and bypass the hard drive |
| winipcfg | Command that allows you to quickly check the IP address, default gateway, and subnetmask on a Windows 9x computer |
| ipconfig | Command that allows you to quickly check the IP address, default gateway, and subnetmask on a Windows 2000 computer |
| daily backup | backs up only files that were modified on the day of the backup, and does not reset the archive bit to off |
| incremental backup | backs up all the files that have been created or modified since the last backup |
| full backup | all files on the disk are stored to tape, and the archive bit for all files is set to off or cleared |
| poledit | Windows command allows you to set up different security restriction for different users |
| regedit | command where the contents of the registry can be edited and viewed through the Registry Editors |
| sysedit | utility used to modify text files such as the .INI files in the system, as well as the CONFIG.SYS and AUTOEXEC.BAT files |
| "no operating system found" | indicates failed hard drive or a damaged or corrupted master boot record (MBR) |
| "illegal opertion" | problems between that program and a software driver in the operating system, or memory-management problems between the program and an open program in the background |
| "General Protection Fault (GPF) | occurs when one of the operating system applications attempts to access an unallocated memory location |
| Typical causes of General Protection Fault include running | applications that are not written for the Windows operating system, selecting the wrong machine or network during installation, or using incorrect versions of DOS in the system |
| Recovery Console | a Win 2000 command-line interface used to perform a variety of troubleshooting and recovery tasks |
| regedt32 | command you issue to edit the registry in Win 2000 |
| command.com, msdos.sys, & io.sys | necessary boot files |
| command.com | file contains the commands most commonly used by the operating system |
| SYS C: | copies the io.sys, msdos.sys, and command.com system files from the boot disk to the hard drive |
| printer queue | temporary holding area for print jobs that have not yet been sent to the printer |
| background printing | allows you to send multiple jobs to the print queue while performing other tasks on the computer |
| emm386.exe | used to manage memory in the Upper Memory Area (UMA) of RAM |
| himem.sys | that manages the extended memory above the 1024 KB level |
| The loss or corruption of .DLL files will cause | an application to lock up or prevent it from loading |
| A .VxD file is a Virtual Device Driver and is only found in | the Windows 9x operating systems |